Privacy Policy

Last updated: October 8, 2026

At Fear Off, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information, including:

Personal Information

Depending on how you interact with us, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details and purchase history

• Information you provide when contacting customer support

• Any other information you voluntarily provide to us

Payment Information

Payments made through our website are processed by third-party payment providers. We generally do not directly store your complete debit card, credit card or banking details on our servers.

Your payment information is handled according to the privacy policies and security practices of the relevant payment provider.

Device and Usage Information

When you browse our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Approximate location information

• Website interaction and usage data

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Deliver your purchases

• Process payments

• Send order confirmations and updates

• Provide customer support

• Process returns, exchanges and refunds

• Improve our website, products and customer experience

• Prevent fraud, misuse and security threats

• Communicate with you about our products and services

• Send promotional or marketing communications where permitted

• Analyse website traffic and performance

• Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

We may use cookies and similar technologies to operate, secure and improve our website.

Cookies may help us:

• Remember your preferences

• Keep products in your shopping cart

• Understand how visitors use our website

• Measure website performance

• Improve our advertising and marketing

• Provide a better shopping experience

Some cookies may be placed by third-party services that operate on our behalf, such as analytics, advertising, payment or other technology providers.

You may be able to control cookies through your browser settings and, where applicable, our cookie or privacy controls.

4. How We Share Your Information

We do not sell your personal information as a standalone product.

We may share information with trusted third parties where necessary to operate our business and provide our services, including:

• Shopify, which hosts and supports our online store

• Payment processing providers

• Shipping and delivery partners

• Website analytics and technology providers

• Marketing and advertising service providers

• Customer support providers

• Fraud prevention and security providers

• Professional advisers, where necessary

• Government authorities or other parties where required by law

These service providers may process information on our behalf for the purposes described in this Privacy Policy.

5. Shopify

Our online store is hosted on Shopify. Shopify provides the technology that allows us to operate our online store and process customer transactions.

Shopify may collect and process customer personal information in connection with providing its services. Information submitted through our store may therefore be processed by Shopify and relevant third-party service providers.

For more information about how Shopify handles personal information, please review Shopify's applicable privacy policies and terms.

6. Marketing Communications

Where permitted by applicable law, we may use your contact information to send you promotional communications about Fear Off, including new collections, product launches, offers and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to your orders, payments, deliveries, returns or other transactions.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Fulfil orders

• Provide customer support

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud

• Meet legal, accounting or regulatory requirements

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

9. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access to certain personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where applicable

• Withdraw consent where processing is based on consent

• Request information about how your personal information is handled

• Raise a privacy-related concern or complaint

To exercise an applicable privacy right, please contact us using the details below. We may need to verify your identity before processing your request.

10. Third-Party Links

Our website may contain links to third-party websites, services or social media platforms.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate legal basis or consent where required.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

12. International Data Processing

Some of our service providers, including Shopify and other technology providers, may process or store information in countries outside India.

Where personal information is processed internationally, we will take steps required under applicable law and our contractual arrangements with relevant service providers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically for the latest information.

14. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or the handling of your personal information, please contact us:

Fear Off
Email: bhaktirout2005@gmail.com
Business Address: Gole Market, New Delhi , 110001
Country: India

For privacy-related requests, please include sufficient information for us to identify your request and verify your identity where necessary.

By using the Fear Off website, you acknowledge that you have read and understood this Privacy Policy.